How To Talk Your Way Through Parent-Child Conflict

Conflict between you and your adolescent shouldn’t come as a surprise. This is the age where she will begin embracing independent thinking. Parent-child conflict isn’t necessarily symptomatic of an unhealthy or unhappy household (unless arguing becomes the standard mode of communication).

Family members need to feel free to express their feelings honestly, including airing grievances rather than to repress them. That’s how issues get resolved before small disagreements snowball into more serious problems. However, in order for confrontations to ultimately be productive, everyone needs to observe certain ground rules. As moms and dads, it falls to us to model the behaviors and attitudes conducive to healthy conflict-resolution.

Below are 12 tips for talking your way through parent-child conflict:

1. Don't step on your teen’s tongue. It's tempting to dive-in and over-react to something your adolescent just said. Let your teen have the first word! Listen without interrupting. When she has expressed her viewpoint, then - and only then - should you respond. Take the high road here. Always let your adolescent speak first. Teenagers we surveyed said that if they have a chance to talk first, they're more receptive to what their mom or dad says. Once adolescents get to speak their minds, they're usu¬ally willing to listen to “reason.”

2. Control the things you can, and don’t try to control the things you can’t. For example, let's say your adolescent is “back-talking” you. You might be tempted to say, "You will NOT speak to me like that!" Unfortunately, this come-back throws gas on the fire, because a state¬ment like this challenges your teen to prove she – not you – controls her tongue. A better option would be to say something like, "I'll be glad to listen to you when you speak to me more politely." Now you're saying what you will do, which is something you can control.

3. If you do issue a complaint, be very specific (e.g., “Michael, you forgot to give me 3 phone messages last week – one from my boss, one from your father, and one from grandma” …rather than, “You always forget to take messages”).

4. Briefly explain your reasoning. Some adolescents say they simply don't understand what their moms and dads are asking them to do. Explain the reasons for your request or rule, and then have your adolescent restate what you've told her (e.g., "I know you want to go with your friends to the movies tonight. But you were out late last night and could hardly get up in time to catch the school bus. I don’t have time to play taxicab driver when you miss the bus. You’re free to be with your friends over the weekend, but not tonight").

5. Only deal with the current issue. Don't dredge up past failures or mistakes. Also, don't compare your adolescent with anyone — living or dead, related or unrelated.

==> My Out-of-Control Teen: Help for Parents

6. Avoid the words "always" and "never" (e.g., “You always get angry whenever you have to hear the word ‘no’ ” …or “You never follow through with what I ask you to do”).

7. Ask your teenager to offer his solution to the problem. Your ultimate goal should be to resolve the conflict – not win the argument. If your teen’s solution sounds workable, then give it a shot. If his solution sounds ridiculous, then fine tune his idea a bit so that it can be more workable.

8. Ask yourself, “Is this issue really worth arguing about? How important is this situation, anyway?” Maybe it’s possible to work toward a win-win solution, or at least one that everyone can live with. Choose your battles carefully. Stand up for the values that are most important to you and to your adolescent's safety, but consider flexibility on the smaller issues.

9. Get off to a good start. The first 3 minutes of a confrontation usually dictate how the rest of it will go. Begin the conversation with a soft voice, and you’ll increase the odds that the discussion will be productive. As one adolescent stated, “My dad and I could talk about our problems because he treated as an equal instead of talking down to me.”

10. Take a time-out when needed. If you or your adolescent are getting too pumped-up, take a break. It doesn't hurt to put a confrontation on hold until everyone has calmed down.

11. Model what you want your adolescent to do. When moms and dads scream or point fingers, teenagers figure that it's okay for them to do the same. They also put up a stone wall and get into "fight" mode.

12. Consider sending an email or a text message rather than face-to-face confrontation. Emailing or texting gives you time to sort through your thoughts and express yourself wisely. Also, it gives your adolescent time to respond instead of reacting defensively. That's what a father discovered when his 16-year-old daughter wanted to see an R-rated movie. He kept telling her ‘no’ – and the two of them kept arguing. Finally, the father sent his daughter an email explaining his reason for saying ‘no’. The daughter never asked about it again, and even seemed warmer toward him than she had been for a long time.

There are many important misunderstandings that occur both with the parent and with the teenager that, if recognized, would not only reduce conflict, but strengthen the relationship. While conflict between parents and their teenagers is not of itself a bad thing, the manner in which we choose to resolve these conflicts is what ultimately determines the outcome – and stress – each encounters.


 

==> My Out-of-Control Teen: Help for Parents

What To Do When Your Teen Shuts You Out

Is your teenager shutting you out? In other words, she won’t talk to you – and she ignores you when you try to talk to her. You know something is bothering your teen, but she’s not going to tell you what it is. She’s either mad at you or someone else – but in the meantime, you’re getting the cold shoulder.

A teenager may use the silent treatment as a way to freeze parents out, to get them to leave her alone, and to push their buttons. What most moms and dads don’t realize is that, under the surface, something else is going on.

In general, most silent treatment is an indication of poor communication skills. The teen can’t solve her own problems, and as a result, she becomes resentful toward her parent(s). Some silent treatment indicates an inability to articulate one’s feelings during parent-child conflict. These teens are sometimes referred to as “emotionally shut-down.” Silent treatment intended to inflict emotional punishment is present in the teenager who has “shutdown,” especially if she has anger management issues (e.g., "You made me angry, so now I am going to punish you").

How parents can cope when their teen is shutting them out:

1. Avoid trying to find a logical explanation for your teen’s strange behavior. Sometimes it's better to simply view it as “a teenage phase” and not take it personally.

2. Be sure NOT to use the silent treatment on your teen to “show her how it feels.” This rarely improves communication.

3. Don't blame yourself for it. The silent treatment is a poor choice of communication strategy – and that is not your choice.

4. Express how this treatment makes you feel, but do it at a time when your teen appears to be in a decent mood. When things are calm, let your teenager know that you do sincerely want to work things through, but if that's not going to happen in the near future, you may not continue "volunteering" to be frozen out (e.g., "It really hurts that you're shutting me out, and I wish you would talk to me so we could put this behind us. If this continues much longer, I'm going to need to stop waiting and just assume that you simply want to be left alone. I don't want to do that, which is why I'm telling you now.").

5. Make sure you're not simply over-reacting. Sometimes, it's not about you at all. Perhaps your teen is being quiet because she is having personal problems – but doesn’t want to confide in you. If this is the case, you shouldn't take it personally. Perhaps back off a bit and leave some space. However, withdrawing from friends can be a feature of depression, so sometimes reaching out may be exactly what your teenager needs.

==> My Out-of-Control Teen: Help for Parents

6. Never make the mistake of reacting in anger to your teen’s cold shoulder. Your “reacting” gives her power over you. When your teen is angry or upset with you (or encounters a problem she can't fix), she may rely on the silent treatment as a poor attempt to get her needs met. Thus, you have to coach her by saying something like, “Ignoring me and refusing to talk won’t solve your problems.” The key is to motivate your teen to give up that broken problem-solving strategy and find an appropriate one that actually works.

7. Question your own behavior. When did the silent treatment start? What happened that day or in the days just before the behavior changed? Could you have done or said something insensitive? Try to understand what could have set-off the silence. Narrow it down to a few possibilities and try to think of ways you can work on the situation.

8. Rehearse what you're going to say in the event you want to confront your teen on the matter. You want to feel like you said what you needed to say, so plan it ahead of time. It's easy to get defensive, or to come off the wrong way if you aren't prepared. Close your eyes and imagine you're alone with your teenager and say out loud what you want to say. Listen to the way you make your statement and adjust your tone if need be.

9. Spend some time away from your teenager if needed, especially if you are feeling emotionally drained from the lack of communication. Time away from her may help her realize how important the relationship is to her, prompting her to initiate speaking to you again.

10. Stay positive. Subconsciously or consciously, the giver of the silent treatment WANTS to see you upset. So, try your best to stay out of her way and be positive (e.g., when you attempt to strike up a conversation, but all you’re met with is a cold shoulder, simply respond by going to the other room to watch some TV).

11. The silent treatment is about control.  It only works if the parent relinquishes control to the teenager who is being silent.  The more you try to get your teen to break her silence, the more you are allowing yourself to be controlled by her, and the less likely it is that she will talk.  After all, you are giving her exactly what she wants: control. She is likely to keep the silent treatment going if she knows it is bothering you, or use it again in the future when she feels the need to get revenge.

12. Try setting some serious emotional boundaries. This can be the hardest part: after you have apologized and attempted to understand what is going on, you have done your part. Now, it is up to your teenager to step up and begin communicating with you. If she does not, that is her decision. You can’t fix this without cooperation from her.

There are all sorts of motives for – and styles of – the silent treatment, but they all boil down to one commonality: a teen gives the silent treatment to her parents because it gives her a feeling of control over them. Maybe the best thing a parent can do in this situation is to try to find a better way for the teenager to feel like she has some control over her life.


 

==> My Out-of-Control Teen: Help for Parents

How To Help Teens Solve Their Own Problems

Adolescents, by virtue of their “not fully-developed” brains, typically have poor problem-solving skills. As a result, they struggle in many areas of their lives. When they encounter unfamiliar complications, they may become overwhelmed and unable to resolve problems independently, which often translates into behavioral issues (e.g., back-talk, disrespect, violation of house-rules, etc.).

Teenagers encounter so many different problems during adolescence. Tough teenage challenges coupled with poor problem-solving skills often influences teens to act-out in ways they never would if they knew how to solve their dilemmas. They have social problems (e.g., the inability to get along well with certain peers), functional problems (e.g., meeting responsibilities at home or school), and emotional problems (e.g., feeling angry, sad, frustrated or helpless). Many adolescents who lack problem-solving skills will simply try to avoid the problem completely; they will ignore it in hopes that it will go away. Unfortunately, problems don’t simply disappear.

The key to effective problem-solving involves developing a variety of solutions first. Then, evaluating the advantages and disadvantages of each solution before choosing which solution is most likely to be the best. Simply recognizing that there are many ways to solve the same issue can be eye opening to adolescents.

==> My Out-of-Control Teen: Help for Parents

Below is a solid problem-solving strategy that you can – and should – teach your teenager. The better your teen is at solving her own problems, the less behavioral issues you will see as a parent.

Teach your teen to solve virtually any problem by using this 7-step approach:
  1. Define the problem
  2. Examine potential causes for the problem
  3. Identify some alternatives to resolve the problem
  4. Carefully select an alternative
  5. Develop a plan to implement that best alternative
  6. Carefully monitor implementation of the plan
  7. Verify if the problem has been resolved or not

We will use the following scenario throughout in order to demonstrate each step:

You have noticed a change in your daughter’s attitude and behavior recently. She seems a bit down-in-the-dumps and has had a very short fuse lately. One evening over dinner, your daughter asserts, “Nobody likes me!” This catches you off-guard, because it sounds like such an exaggeration. In your shock and dismay, you might even ask, “Why would you say such a thing? That’s simply not true!” After a little investigation on your part, your daughter reveals that a few of her ‘friends’ at school have been making fun of her (i.e., emotional bullying). These peers have been saying some very hurtful things (e.g., you’re fat, ugly, stupid). So, being the perceptive parent that you are, you help your daughter to solve her own problem…

1. Define the problem: This is often where teens struggle. They react to what they “think” the problem is (e.g., “nobody likes me”). Instead, help your teen to understand more about why she thinks there is a problem by asking her the following questions:
  • What is happening?
  • How is it happening?
  • When is it happening?
  • Where is it happening?
  • Why do you think it is happening?
  • With whom is it happening?

2. Examine potential causes for the problem: Help your teen look at the possible contributors to the issue at hand (e.g., are these “bullying classmates” jealous for some reason, did your daughter say or do something to “piss them off”). Your daughter can start by writing down a description of the potential cause(s) of the problem in terms of what is happening, where, when, how, with whom and why.

3. Identify some alternatives to resolve the problem: At this point, it is helpful to brainstorm for solutions to the problem. Brainstorming is simply collecting as many ideas as possible, then screening them to find the best idea. It's critical when collecting the ideas to not pass any judgment on them. Instead, just write them down as you think of them. For example, can your daughter do any of the following?
  • avoid fighting back – this inevitably makes a bad problem worse
  • report the emotional abuse to a teacher or other school staff
  • avoid drawing attention to herself (e.g., trying to act "cool" or saying outrageous things) – this makes it more satisfying for the bullies to bring her down
  • realize that if there is just one bully who has a group of friends that follow her, it's most likely they are her friends involuntarily (in this case, your daughter could try to make small talk with them when they are alone, listen to them, and be genuinely interested in what they are saying)
  • kill them with kindness (e.g., saying something nice "back to them" when they insult her)
  • avoid talking to them – talking to them will give them a chance to be mean to her
  • avoid reacting to their rude comments (e.g., ignore them, just smile and walk off)
  • avoid giving them the attention they clearly want – bullies want attention
  • simply ask the bullies why they are repeatedly making such rude comments – they may be jealous, angry, or possibly insecure

4. Carefully select an alternative: When helping your teen to select the best approach, consider: (a) which approach is the most realistic to accomplish for now (e.g., simply avoiding and ignoring the bullies), (b) which approach is the most likely to solve the problem for the long-term (e.g., recruiting the help of vigilant teachers), and (c) what is the extent of risk associated with each alternative (e.g., “killing them with kindness” might be perceived by the bullies as sarcastic).

5. Develop a plan to implement that best alternative: Help your teen to carefully answer the following questions:
  • How much time will I need to implement my proposed solution?
  • What steps should be taken to implement the best alternative to solving the problem? 
  • Who can help me resolve this problem?
  • What will the situation look like when the problem is solved?

Have your teen write down the answers to the above questions and consider this as her action plan.

==> My Out-of-Control Teen: Help for Parents

6. Carefully monitor implementation of the plan: Your teen can monitor the indicators of success by asking herself the following:
  • Was the plan realistic?
  • Should more priority be placed on various aspects of the plan?
  • Should the plan be changed?
  • Am I seeing the results that I want to see?

7. Verify if the problem has been resolved or not: One of the best ways to verify if a problem has been solved or not is to ask your teen the following:
  • Have the “putdowns” aimed at you by these girls decreased in frequency?
  • What did you learn from this problem solving activity?
  • Have you been able to identify a "main" bully (i.e., the leader of the pack), and if so, have you been able to befriend some of the bully's followers?
  • What changes should be made to avoid this type of problem in the future?

True, it takes a lot of time, energy and patience to teach problem-solving skills to your teenager. As a parent, you may feel it is faster and more efficient to just take care of the problem yourself (e.g., talking to the parents of the bullies, or going to the school and yelling at the principal); however, if you do that, you will be raising a teen who can’t be depended upon to accomplish tasks, can’t function independently, doesn't know how to solve her own problems, has low self-esteem, and runs to you to fix everything.

Of course, the parent wants her or his kids to be confident, self-sufficient, happy and successful. But for that to happen, they need the opportunity to grow. This requires a mom or dad who is willing to step back and let teens experience life and all its painful challenges – and then help them to help themselves.


 

==> My Out-of-Control Teen: Help for Parents

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