Re: things are not presented clearly.
If parents read the entire eBook and listen to all the audio files, the strategies are usually fairly clear. If you haven't viewed all the power points and listened to all the audio, you may benefit from doing so.
Please read this page re: cutting ==> click here.
Re: 3-day-discipline. I think these emails from parents with similar questions will help clarify:
I hope this helps. Stay in touch.