I am an Officer in the Canadian Forces Reserve (CIC) and my Branch of the CF deals with youth training (ages 12 to 19). I currently command my own unit. I am always dealing with youth who are either out-of-control, or have a tendency to get out-of-control. I also work with a Special Needs camp for teens with behavioral problems, and melt-downs are not uncommon. I have found your e-book and power point presentations an excellent source of information at opening up the line of communication with these kids.
My own children are 4 and 6. They are not out-of-control teens, but I feel that the information you have given me will allow me to set the ground rules to allow for a great "teen experience". I am fully aware of "inclusion," and I empower my kids now to behave well for me by allowing them to set the limits in a task, trip, or outing, so they feel like it's there work paying off. I know at age 6 the concept may be lost, but I feel what they learn from it will allow me to understand how to keep those lines of communication open down the road.
I would like to thank you for such great material. I hope I can change the lives of many more teens, as I have done much so far. However, it is only those who really want to change their lives that I have been able to help. They must make that decision as they under go their own journey.